Who is Comenity?
Comenity is the bank behind many of your favorite brands’ credit cards. Comenity Bank and Comenity Capital Bank have been connecting people to the retailers they love for more than 30 years. Comenity manages more than 160 credit card programs and more than 50 million customers carry its cards in their wallets. Now Comenity has expanded into online banking. Comenity Direct combines the convenience of online savings with the security of an established bank.
Are there any comenity direct branch locations I can visit?
As an online bank, we don’t have brick-and-mortar locations. The low overhead is what allows us to offer highly competitive rates.† Being online-only also means you can enjoy knowledgeable, personalized customer care without going out of your way. If you have questions, simply call Comenity Direct Customer Care at
How long has comenity been in the banking industry?
Comenity Bank and Comenity Capital Bank have been issuing credit cards for more than 30 years. Comenity Direct was created in 2018 to offer customers a simplified banking experience and elevated customer care.